Shipping Policy
Shipping Methods ：
1) Standard Shipping:
-Shipping time ：5-10 workdays
-Shipping cost ：$35 (included in the dress price)
2) Rush Shipping:
-Shipping time ：3-7 workdays
-Shipping cost ：$35 (included in the dress price)
-Rush fee :$30
Affected by peak season , there will be some delay on the delivery.
Please Note：
Shipping time is not actual receipt time. So total delivery time is different from shipping time .Processing time differs from category to category.
Total Delivery Time = Cutting time + Shipping time
-Prom Dresses/Special Occasion Dresses
Total Delivery Time(15-25 working days)
Cutting time (about 12-15 working days) + shipping time (about 5-10 working days)
-Wedding Dresses
Total Delivery Time(18-30working days)
Cutting time (about 15-20 working days) + Shipping time (about 5-10 working days)
-Clothes、Others
Total Delivery Time(20-40working days)
- If your order contains multiple items, they will be shipped together. And if you need to ship them seperately, please contact us at ermeng.official@outlook.com
Rush Order
Item will be delivered within 15 workdays
Choose rush order order to shorten the time of making dresses and you will be charged $30 rush fee.If we didn't deliver your dress within 15 workdays while you paid for rush order, you can contact our customer service to ask refund for your rush fee after receiving your item.
Tariffs
The receiving party / buyer is responsible for any customs fees that may be charged at the time of delivery. How much import duty will be levied depends on the customs policy of each country.
If you paid for speeding up transportation, in a country that needs tariffs.
For the benefit of our customers, please understand that we have to send your order by ordinary mail. The tariff is beyond our control, so we cannot guarantee that there is no tax, and we will not bear any tax. However, we will refund your express fee (if you have paid) to your account within 24 hours. We sincerely apologize for the inconvenience caused.
1) Standard Shipping:
-Shipping time ：5-10 workdays
-Shipping cost ：$35 (included in the dress price)
2) Rush Shipping:
-Shipping time ：3-7 workdays
-Shipping cost ：$35 (included in the dress price)
-Rush fee :$30
Affected by peak season , there will be some delay on the delivery.
Please Note：
Shipping time is not actual receipt time. So total delivery time is different from shipping time .Processing time differs from category to category.
Total Delivery Time = Cutting time + Shipping time
-Prom Dresses/Special Occasion Dresses
Total Delivery Time(15-25 working days)
Cutting time (about 12-15 working days) + shipping time (about 5-10 working days)
-Wedding Dresses
Total Delivery Time(18-30working days)
Cutting time (about 15-20 working days) + Shipping time (about 5-10 working days)
-Clothes、Others
Total Delivery Time(20-40working days)
- If your order contains multiple items, they will be shipped together. And if you need to ship them seperately, please contact us at ermeng.official@outlook.com
Rush Order
Item will be delivered within 15 workdays
Choose rush order order to shorten the time of making dresses and you will be charged $30 rush fee.If we didn't deliver your dress within 15 workdays while you paid for rush order, you can contact our customer service to ask refund for your rush fee after receiving your item.
Tariffs
The receiving party / buyer is responsible for any customs fees that may be charged at the time of delivery. How much import duty will be levied depends on the customs policy of each country.
If you paid for speeding up transportation, in a country that needs tariffs.
For the benefit of our customers, please understand that we have to send your order by ordinary mail. The tariff is beyond our control, so we cannot guarantee that there is no tax, and we will not bear any tax. However, we will refund your express fee (if you have paid) to your account within 24 hours. We sincerely apologize for the inconvenience caused.